Dear Ministry Of Health,

First of all, let me just say that you've been good the past few years (because I haven't had to go to the doctor's much). You provide Canadians with health care, and for that, I thank you.

However, renewing a health card shouldn't take any longer than ten minutes in the capable hands of your staff, right? Apparently not, since I had to wait an hour and a half OUTSIDE in the cold this morning because your stupid services didn't hire enough people to take care of this city. Not to mention that the competent people you did hire were utterly rude. That security lady told me to go stand somewhere else every damn time I finally found a new place to stand(because she told me to). Right, like the people that are here to renew their health cards are going to plot a mass murder.

I don't mind standing since there were a lot of people, but DON'T tell me to go sit somewhere else IF THERE AREN'T SEATS LEFT. About that too, get a room that's bigger than my bedroom, fill it with chairs so that the citizens can wait in THERE instead of freezing their asses off outside.

My feet are completely numb now thanks to you, and I'm pretty sure I got a cold. In any case, please mail me my new card soon in case I have an "emergency".